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Tree Care Horror Stories In Northern Va

Resources: Community

We’ve talked about the risks of using uninsured and unlicensed companies many times; however, in honor of Halloween we have brought you real life tree care horror stories! We collected these stories from yelp and other review sites to demonstrate how things can go dangerously wrong when you hire an unprofessional, inexperienced company.

*For the privacy of the companies and individuals all names have been removed.*

 

asdfwerwHard Prune: Posted On Yelp

“I contacted ******** to trim three trees in my backyard to get the branches under control that were hanging in my neighbor’s yard. He agreed to come out the next day and take care of things. When I got home, I was shocked – every branch and leaf from all three trees was GONE. He took it upon himself, without my permission, to do a “hard prune”.

I have had a certified arborist come out and the trees are not going to be able to come back. It is going to cost approximately $2000 to have the damaged trees removed and replaced. Even then, it will take years to get back to where I was. -Posted on Yelp”

“Miscommunication” Mishap: Posted On Yelp

“Very upset with their work – they “accidentally” cut down a tree that was NOT part of our work order because the work crew did not understand the order and gave a third tree a nice gouge with a chainsaw. The management was apologetic, and tried to explain the accident away due to “miscommunication” but that will not replace our maple tree that was over 3 stories tall.    Bottom line – if the work crew does not follow the order – all of their work is a gamble.  If you want to get rid of all the trees in your yard – go ahead and call them.  I even showed them the tree and verbally confirmed the order….still shaking my head.-Posted on Yelp”

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Collateral Damage: Posted On Yelp

“Based on a good review, I hired ********** Tree Service.  they came out to take down an old cherry tree.  It had rained for days. A large truck was driven onto the property leaving many deep grooves in my lawn and the fence was inadvertently torn and partially ripped down. When they came out to repair damages they filled in the gouges in my lawn with gravel and bent the fence up a bit.  Its still a mess. Never again! -Posted on Yelp”

Going The Extra Unwanted Mile: Posted On Yelp

“They cut down a 200 year old magnolia tree without permission. They had tied ribbons around all the trees they were supposed to cut down, and there was no ribbon on the magnolia. Then, there was another tree they were planning to let fall in the front of my house. I said, ‘don’t you dare let that [blasted] tree fall.’ ‘Oh it’ll be okay, we know what we‘re doing’ ‘Yeah’ Well it just about cracked my driveway. So, they’re in litigation right now.” -Posted on Yelp

Runaway Expert:Posted On Yelp

dsfdyjre“Well, it started out okay.  ********* showed up as promised.  My husband and I took him around the yard and showed him what we needed done and got his advice on a few things.  He gave us an estimate, which was mid-priced, compared to the other estimates we’d received.

He did about 2/3s of the work and said he’d come back the next day with his helper to finish a tree that he couldn’t do on his own.  My dear trusting husband paid him for all the work in advance.  And yep, you guessed it, ****** did not show up the next day, or the next, or the next.  He has not returned any of our phone calls.  This was 3 months ago now.  Guess he’s not coming back, huh? He sure cashed our check fast, though — the same day!  -Posted on Yelp”

Don’t let your tree care experience become a tree care horror story remember to check all certifications, licences, and insurance before hiring a tree care company.

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Google Reviews

Grey Burkhart
Grey Burkhart
March 29, 2022.
Verified
Very professional review of our requirements and an accurate estimate. Showed up on time and were finished quickly. Cleaned up all of the debris and sawdust. Great job all around.
Dennis Bruns
Dennis Bruns
March 8, 2022.
Verified
We have used RTEC Treecare for several years. They do excellent work. Their staff is extremely knowledgeable and take great care in explaining the various options available for your particular situation. I highly recommend them.
Annette Iannucci
Annette Iannucci
February 23, 2022.
Verified
We have been using RTEC for years and were very pleased with the recent tree maintenance work they did for us. As always, we got good advice from their arborist Ben,. The crew that did the work is highly skilled, and they did a great job trimming our trees. They worked safely and efficiently, in addition to leaving the yard clean after they finished the work.
Susan Crawford
Susan Crawford
January 26, 2022.
Verified
RTEC was at my house today to removed a large Magnolia that was badly damaged by the recent snow. They did a fantastic job at a very reasonable price. They arrived right on time, worked efficiently and quickly and cleaned up so well it was hard to tell anything have been disturbed. Over the past several years, I have used RTEC for all the services I checked above, and have always been very pleased with their service and professionalism. I also appreciate that they are not eager to take down trees that don't need to come down. In this case, the damage was too extensive for the tree to recover.
Kenton Morgan
Kenton Morgan
January 20, 2022.
Verified
Once again, RTEC has done a great job. The team showed up right on time and performed all the work that we agreed to. They kept us informed as to progress, coordinated with us concerning our maple, and made recommendations concerning ongoing support for our trees. At the end of the day, they thoroughly cleaned up the debris and left our yard in pristine condition. WELL DONE.
Jean Kluttz
Jean Kluttz
January 3, 2022.
Verified
Not our first time but this time was tricky removal of a large dead tree leaning on a healthy tree. Quick response for estimate, good timing to removal, all clear and healthy tree still fine.
Jerry Haggin
Jerry Haggin
December 16, 2021.
Verified
Very good work while ensuring that I was aware of status of my work order and planned completion.
Mike Iger
Mike Iger
December 16, 2021.
Verified
David Roberts
David Roberts
December 15, 2021.
Verified
We’ve used RTEC for many years for tree maintenance and can’t say enough good things about their service. We use them for tree trimming and for regular treatments to maintain our trees’ health and deal with pests and prevent disease. Their arborist Ben has been especially helpful with advice. RTEC also been especially helpful in emergency situations, once coming to cable a massive, heritage oak in our yard right before a hurricane was about to hit. Highly recommend.
Travis Larson
Travis Larson
December 10, 2021.
Verified
RTEC did an excellent job onsite of removing dead branches from our 80+ year old trees, and trimming other growth too close to our home.
Google rating score: 4.8 of 5, based on 185 reviews.

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